To whom does the grace period apply?
► The grace period applies to all customers of MBC, whose income has been significantly affected by the current events.
What types of loans are covered by the grace period?
► The grace period applies to all types of loans, except for those that already have a grace period, or have a non-standard schedule with non-monthly payments.
How can I take advantage of this opportunity?
► Customers wishing to use the grace period, from March 18 to 25, must fill out an application for a loan deferral through a specially created remote channel, at the link: https://bit.ly/2UdMGu4; Or contact us on the hotline: 032 2 50 50 02
Please note that visiting service centers is not recommended.
Applications are reviewed individually. Each customer will receive a response from their credit service expert no later than April 1st.
How long will the grace period last? That is, what period will the customer be exempt from the monthly fee?
► The grace period will last until July 1st and will cover a deferral of no more than three payments.
Will the deferral affect the customer's credit history negatively?
► The use of a grace period does not negatively affect the customer’s credit history.
Is the interest accrued on the loan during the grace period?
► Yes, interest accrual continues during the grace period, which will be redistributed after the grace period, within the term of the loan.
After a grace period, does the amount payable monthly increase?
► The loan term will be increased according to the grace period, and the overdue principal and accrued interest will be distributed over the extended term of the loan, so that after the grace period expires, the amount payable according to the schedule will be closer to the amount due before the grace period.
If I use several loans at the same time, will grace period concern to all of them?
► Yes, the grace period applies to all loans at once.
Will the loan interest rate increase during or after the grace period?
► No, the interest rate will not increase.
Will the loan term increase?
► Yes, the loan term will increase with the grace period.
Is the interest accrued on the deferred period accrued on interest?
► No, you will not get interest on the interest.
If I use the grace period and reconsider later, is it possible to terminate the grace period prematurely?
► In such a case, the customer should contact us on the hotline number: 032 250 50 02 and request that a new payment schedule be established on his loans.
